Workflow Automation & AI Solutions

I help businesses streamline operations and scale efficiently through business process automation, AI agents & RAG systems, voice AI solutions, and custom AI integrations. With proven experience delivering 60-80% reductions in manual effort, I build automation workflows that eliminate repetitive tasks, deploy AI agents that work 24/7, and integrate intelligent systems that enhance decision-making—helping businesses save time, reduce costs, and focus on growth instead of routine operations.

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Mark Anthony Navarro - Workflow Automation & AI Solutions Specialist

3+

Years of Experience

50+

Completed Projects

20+

Satisfied Clients

Tools I Frequently Use

Technologies and platforms I work with regularly

My Services

Proven automation and AI solutions that eliminate manual processes, reduce costs, and help your business scale efficiently

Business Process Automation

Build workflow automation using Zapier, Make.com, and n8n to eliminate manual processes, reduce operational costs by 60-80%, and help your business scale efficiently without increasing headcount.

AI Agents & RAG Systems

Develop intelligent RAG (Retrieval-Augmented Generation) agents that leverage your proprietary business data to provide accurate, context-aware responses, automate knowledge management, and enhance decision-making capabilities across your organization.

Voice AI Solutions

Build voice AI systems using VAPI, Voiceflow, and Retell for 24/7 phone automation, intelligent customer service, appointment scheduling, and outbound campaigns—reducing staffing costs while improving response times and customer satisfaction.

Custom AI Integrations

Develop tailored AI solutions integrated with your existing systems to solve specific business challenges, create competitive advantages, and deliver measurable results through automation and intelligent decision support.

API & Systems Integration

Connect disparate business systems through robust API integrations, enabling seamless data flow across platforms, eliminating data silos, and creating a unified technology ecosystem that supports your automation strategy.

CRM Automation & Optimization

Transform your CRM into an automated revenue engine through intelligent lead routing, automated follow-ups, predictive scoring, and workflow automation using GoHighLevel, HubSpot, and custom integrations.

Conversational AI & Chatbots

Build sophisticated AI-powered chatbots for customer support, lead qualification, and engagement that handle inquiries intelligently 24/7, reduce support costs, and improve customer experience across web and messaging platforms.

Custom Web Applications

Build modern web applications and dashboards using Next.js, React, and TypeScript when your automation and AI solutions require custom interfaces, data visualization, or user portals to maximize business value.

Data Integration & Migration

Implement seamless data migration strategies and integration pipelines that connect legacy systems with modern platforms, ensuring data consistency, automated synchronization, and smooth transitions without business disruption.

Experience Highlights

Track record of delivering automation and AI solutions that drive operational efficiency for businesses across industries

Kis & Co LLC

California, USA | December 2025 - February 2026

AI Automation Specialist

HeroFlow

Washington, USA | August 2025 - December 2025

Automation Engineer

Rosso Recruiting

Schaumburg, Illinois, USA | March 2025 - September 2025

Automation Developer

Simpliscale.io

USA | March 2025 - September 2025

Developer II Lead

Happy Helpers Moving Co

Sarasota, Florida, USA | June 2025 - August 2025

Automation Developer

InnovareAI

San Francisco, USA | January 2025 - March 2025

AI Agent Developer

Simpliscale.io

USA | November 2024 - January 2025

Developer II

Silverline Solar

San Diego, California, USA | October 2024 - December 2024

Automation Developer

JRR Marketing PTE LTD

Singapore | September 2024 - October 2024

AI Specialist

UiSiY

USA | August 2024 - September 2024

Python Developer

PGX Group Inc.

San Juan City, Metro Manila, Philippines | March 2024 - July 2024

Software Quality Assurance Analyst (QA) Intern

Portfolio

Case studies showcasing workflow automation, AI agent deployments, and custom solutions that deliver business results

n8n Automation Workflows

Automation

GoHighLevel CRM Automation

Automation

Retell AI Voice Agents

AI Agents

Next.js Dashboard Development

Web Development

Make.com Automation Projects

Automation

Zapier Automation Solutions

Automation

VAPI Voice Agents

AI Agents

Voiceflow Chatbot Development

AI Agents

Relevance.ai Autonomous Agent

AI Agents

Elementor Portfolio Build

Web Development

Testimonials

What others say about my work and expertise

Mark's contributions to InnovareAI and his expertise with Relevance.ai have been transformative. His implementation of custom automation workflows reduced our data processing time from days to hours. What stands out most is his ability to understand our business challenges and translate them into practical, efficient solutions. His work has not only improved our operational efficiency but also given us a competitive edge in the market.

Thorsten Linz

InnovareAI

CEO

Mark Anthony has been an outstanding member of our Upwork agency. His AI automation expertise has helped our clients eliminate countless manual processes, saving them both time and money. His ability to blend technical solutions with practical business needs consistently delivers impressive results. An invaluable asset to our team!

RJ Villamer

Your Automation Crew

Upwork Agency Owner

Mark's expertise in Make.com, VAPI and his ability to write Airtable custom scripts using JavaScript helped us streamline our AI Voice Agents development.

Nick Cornelius

Simpliscale

CEO

Mark is an exceptional AI automation expert whose sense of urgency in completing tasks is truly remarkable. He consistently delivers results with high accuracy while offering innovative solutions and insightful suggestions for improvement. Furthermore, Mark demonstrates a strong ability to support his colleagues by assisting them in resolving complex issues. His contributions have been instrumental and game-changing.

Tom Caunan

KingCaller

Director of Operations

Mark joined our community seeking guidance, asking questions, and applying every tip he received. Now, as a Senior AI Automation Developer, he's paying it forward—sharing knowledge and adding value to others. Asking > Receiving > Giving. Live to Level Up!

Jevijoh Nulud

Level Up With Jevi

Thought Leader/Podcaster

Mark's contributions to InnovareAI and his expertise with Relevance.ai have been transformative. His implementation of custom automation workflows reduced our data processing time from days to hours. What stands out most is his ability to understand our business challenges and translate them into practical, efficient solutions. His work has not only improved our operational efficiency but also given us a competitive edge in the market.

Thorsten Linz

InnovareAI

CEO

Mark Anthony has been an outstanding member of our Upwork agency. His AI automation expertise has helped our clients eliminate countless manual processes, saving them both time and money. His ability to blend technical solutions with practical business needs consistently delivers impressive results. An invaluable asset to our team!

RJ Villamer

Your Automation Crew

Upwork Agency Owner

Mark's expertise in Make.com, VAPI and his ability to write Airtable custom scripts using JavaScript helped us streamline our AI Voice Agents development.

Nick Cornelius

Simpliscale

CEO

Mark is an exceptional AI automation expert whose sense of urgency in completing tasks is truly remarkable. He consistently delivers results with high accuracy while offering innovative solutions and insightful suggestions for improvement. Furthermore, Mark demonstrates a strong ability to support his colleagues by assisting them in resolving complex issues. His contributions have been instrumental and game-changing.

Tom Caunan

KingCaller

Director of Operations

Mark joined our community seeking guidance, asking questions, and applying every tip he received. Now, as a Senior AI Automation Developer, he's paying it forward—sharing knowledge and adding value to others. Asking > Receiving > Giving. Live to Level Up!

Jevijoh Nulud

Level Up With Jevi

Thought Leader/Podcaster

About Me

Background, education, and the journey from full-stack development to workflow automation and AI solutions

Education

Bachelor of Science in Computer Science

Eulogio "Amang" Rodriguez Institute of Science and Technology

Manila, Philippines
2020-2024

Science, Technology, Engineering and Mathematics (STEM)

Arellano University

Manila, Philippines
2018-2020

From Developer to Automation Specialist

My path to workflow automation and AI solutions began with a realization: businesses don't need more code—they need systems that eliminate repetitive work and scale operations efficiently. After years building web applications, I recognized that the real value wasn't in crafting interfaces, but in building intelligent automation that transforms how businesses operate.

Today, I specialize in workflow automation and AI solutions across four core areas: business process automation using platforms like n8n, Make.com, and Zapier; AI agents and RAG systems that leverage business knowledge for intelligent decision-making; voice AI solutions via VAPI, Retell, and Voiceflow for 24/7 customer interaction; and custom AI integrations tailored to specific business challenges. Each solution delivers measurable results through reduced operational costs, eliminated manual effort, and improved efficiency.

I use modern AI-assisted development tools like Cursor, Claude Code, and Lovable to accelerate delivery while maintaining quality. My background in full-stack development with Next.js, React, and JavaScript means I can build custom interfaces when automation solutions require user portals, dashboards, or visualization tools.

My approach is results-driven: every automation workflow, AI agent, and integration is designed to solve specific business problems and deliver real value. Whether you're looking to reduce support costs with voice AI, eliminate data entry through workflow automation, or improve decision-making with RAG systems, I build solutions that create lasting competitive advantages.

Frequently Asked Questions

Common questions about workflow automation, AI solutions, and how they can help your business achieve measurable results.

Get in Touch

I'm always open to discussing new projects, opportunities or partnerships.

Location

Manila, Metro Manila, 1003

Connect With Me

Ready to automate your business?

Let's discuss how automation and AI can streamline your operations and boost productivity.

Send an Email

Hire Me

Available for freelance projects and long-term contracts on these platforms